Privacy Policy

Effective Date: 5-Sep-2024

Last Updated: 14-Feb-2025

1. Introduction

Welcome to TrackerCrest, a proprietary software owned and operated by GENEVIX SOLUTION. This Privacy Policy explains how we collect, use, store, and protect your information when you use our web and mobile applications.

By using TrackerCrest, you consent to the collection and use of information as described in this policy. If you do not agree, please discontinue the use of our services.

2. Information We Collect

2.1 Personal Information

When you register and use our services, we may collect the following personal information:

• Full Name
• Email Address
• Phone Number
• Company Name (if applicable)
• Payment Information (when applicable)

2.2 Non-Personal Information

We may also collect non-personal data such as:

• Device Information (IP Address, Browser Type, Operating System)
• Usage Data (App Interactions, Features Used, Activity Logs)
• Geolocation Data (when enabled by the user)

3. How We Use Your Information

We use the information collected for the following purposes:

• To provide and maintain our services
• To improve user experience and functionality
• To ensure security and prevent fraud
• To send important service updates and notifications
• To comply with legal obligations

4. Sharing of Information

We do not sell or rent your personal data. However, we may share data with:

• Trusted third-party service providers for analytics, hosting, and support
• Legal authorities when required by law
• Business partners for operational purposes

5. Data Security

We take strong security measures to protect your data, including:

• Encryption of sensitive data
• Regular security audits
• Strict access control measures

However, no internet-based service is completely secure, and we encourage users to take precautions to protect their own data.

6. Your Rights

You have the right to:

• Access, modify, or delete your personal data
• Withdraw consent for data processing
• Request a copy of the data we hold about you

To exercise your rights, contact us at support@trackercrest.com.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings in your browser.

8. Third-Party Links

TrackerCrest may contain links to third-party websites. We are not responsible for their privacy policies or practices.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: support@trackercrest.com

Website: www.trackercrest.com